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Polycom, Inc. 0
PARTNER SOLUTION GUIDE
Polycom
®
Unified Communications Deployment
Guide for UNIFY
®
OpenScape
®
Environments
March 2014 | 3725-62124-004 Rev B
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Strany 1 - Environments

Polycom, Inc. 0 PARTNER SOLUTION GUIDE Polycom® Unified Communications Deployment Guide for UNIFY® OpenScape® Environments

Strany 2

Get Started Polycom, Inc. 3 OpenScape Video (V7) solution. Neither UNIFY nor Polycom can verify that the solution will work using hardware or softwa

Strany 3 - Contents

Integrate Polycom® DMATM Systems with UNIFY® OpenScape® Polycom, Inc. 93 6 Configure the following settings on the DMA Signaling Configuration scre

Strany 4

Integrate Polycom® DMATM Systems with UNIFY® OpenScape® Polycom, Inc. 94 6 Click on Add to add a new SIP Peer or click on Edit to modify an existi

Strany 5

Integrate Polycom® DMATM Systems with UNIFY® OpenScape® Polycom, Inc. 95 8 Configure the following fields:  Enabled Check this option.  Name

Strany 6 - Information Elements

96 Get Help This section provides links to further information and resources you may find helpful. Polycom and Partner Resources For more informatio

Strany 7 - Typographic Conventions

Get Started Polycom, Inc. 4 The Polycom Community includes access to Polycom support personnel, as well as user-generated hardware, software, and pa

Strany 8

Understand the UNIFY® OpenScape® Video Solution 5 Understand the UNIFY® OpenScape® Video Solution This chapter provides an overview of the featu

Strany 9 - Required Solution Hardware

Understand the UNIFY® OpenScape® Video Solution Polycom, Inc. 6  View the status of your contacts while in a video call when using UNIFY OpenScape

Strany 10 - Polycom, Inc. 3

Understand the UNIFY® OpenScape® Video Solution Polycom, Inc. 7  MCU’s managed by Polycom® Distributed Media Application™ (DMA®) 7000 version 6.0

Strany 11 - Polycom, Inc. 4

Understand the UNIFY® OpenScape® Video Solution Polycom, Inc. 8 Product Versions for a list of endpoints that can be connected using an SBC. See SBC

Strany 12 - Video Solution

Understand the UNIFY® OpenScape® Video Solution Polycom, Inc. 9 Physical Layer The following diagram illustrates the main connections of the physica

Strany 13 -  Polycom

Understand the UNIFY® OpenScape® Video Solution Polycom, Inc. 10 Session Initiation Protocol (SIP) Layer The OpenScape Video solution components con

Strany 14 - Use Interdomain Video

Understand the UNIFY® OpenScape® Video Solution Polycom, Inc. 11 H.323 DMA System as Gatekeeper The following illustration shows how non-SIP and H.3

Strany 15 - Architecture

Understand the UNIFY® OpenScape® Video Solution Polycom, Inc. 12 Overview of the OpenScape Video Solution The following diagram illustrates the phy

Strany 16 - Physical Layer

Polycom® Unified Communications Deployment Guide for UNIFY® OpenScape® Environments 3725-62124-004 Rev B Polycom, Inc. 1 Copyright ©2014, Polycom,

Strany 17 - Figure 4: The SIP Layer

Understand the UNIFY® OpenScape® Video Solution Polycom, Inc. 13  You can use the Polycom DMA system to support an H.323/SIP Gateway.  You can s

Strany 19 - To Use Non-SIP Components

Understand the OpenScape® Video Use Cases 15 Understand the OpenScape® Video Use Cases This chapter illustrates several typical use cases you can

Strany 20 - Polycom, Inc. 13

Understand the OpenScape® Video Use Cases Polycom, Inc. 16 Figure 8: Connecting with VPN Gateway-Based Interdomain Video Gateway-based video enabl

Strany 21

Understand the OpenScape® Video Use Cases Polycom, Inc. 17 Figure 9: Endpoints Registered with different SIP Registrars This figure illustrates a

Strany 22 - Video Use

Understand the OpenScape® Video Use Cases Polycom, Inc. 18 Connect Multiple On-Site Video Endpoints You can connect multiple video endpoints within

Strany 23 - Polycom, Inc. 16

Understand the OpenScape® Video Use Cases Polycom, Inc. 19 Figure 11: Connecting Multiple Off-Site Video Endpoints Users A and C call into the MCU

Strany 24 - Polycom, Inc. 17

Understand the OpenScape® Video Use Cases Polycom, Inc. 20 OpenScape LIA also improves the security of video calls and conferences by automatically

Strany 25 - Polycom, Inc. 18

Understand the OpenScape® Video Use Cases Polycom, Inc. 21 You must ensure that your HDX series system or VVX 1500 phone is registered to or monitor

Strany 26 - Polycom, Inc. 19

Understand the OpenScape® Video Use Cases Polycom, Inc. 22 Use Cases for Resilient Video Conferencing The following section explains use cases for r

Strany 27 - Polycom, Inc. 20

Polycom, Inc. 2 Contents Conventions Used in Polycom Guides ... 5 Information

Strany 28 - Polycom, Inc. 21

Understand the OpenScape® Video Use Cases Polycom, Inc. 23 Automatically Routing Around Outages The Polycom DMA system receives notification if a br

Strany 29 - Polycom, Inc. 22

Understand the OpenScape® Video Use Cases Polycom, Inc. 24 The following figure illustrates use of the DMA system as a centralized conference resour

Strany 30 - Polycom, Inc. 23

Configure UNIFY® OpenScape® Voice 25 Configure UNIFY® OpenScape® Voice This chapter shows you how to configure UNIFY® OpenScape® Voice. Configur

Strany 31 - Polycom, Inc. 24

Configure UNIFY® OpenScape® Voice Polycom, Inc. 26 In the Edit Subscriber dialog, choose the General tab and enter a number in the Directory Numbe

Strany 32 - Configure UNIFY

Configure UNIFY® OpenScape® Voice Polycom, Inc. 27 3 Click on the name of the endpoint you want to modify or check. The Endpoint dialog displays. 4

Strany 33 - Polycom, Inc. 26

Configure UNIFY® OpenScape® Voice Polycom, Inc. 28 ○ Type Static ○ Signaling Address Type IP Address or FQDN ○ Endpoint Address Signaling IP

Strany 34 - Polycom, Inc. 27

Integrating Polycom® HDX® Systems with UNIFY® OpenScape® 29 Integrating Polycom® HDX® Systems with UNIFY® OpenScape® This chapter provides an overv

Strany 35 - Polycom, Inc. 28

Integrating Polycom® HDX® Systems with UNIFY® OpenScape® Polycom, Inc. 30 ○ In the address bar of your web browser, type in the IP address of your

Strany 36 - Properties

Integrating Polycom® HDX® Systems with UNIFY® OpenScape® Polycom, Inc. 31 2 On the LAN Properties screen, configure the following fields:  IP A

Strany 37 - Polycom, Inc. 30

Integrating Polycom® HDX® Systems with UNIFY® OpenScape® Polycom, Inc. 32 » IPv4 You can specify IPv4 DNS server addresses only when the IPv4 add

Strany 38 -  IP Address (IPv6)

Polycom, Inc. 3 To Use Virtual MCUs in OpenScape Video ...

Strany 39 - Polycom, Inc. 32

Integrating Polycom® HDX® Systems with UNIFY® OpenScape® Polycom, Inc. 33 ○ Enable PC LAN Port Check this box to enable the PC LAN port on the ba

Strany 40 - Specify HDX SIP Settings

Integrating Polycom® HDX® Systems with UNIFY® OpenScape® Polycom, Inc. 34 OR ○ In the address bar of your web browser, type in the IP address of

Strany 41 - Polycom, Inc. 34

Integrating Polycom® HDX® Systems with UNIFY® OpenScape® Polycom, Inc. 35 2 Configure the following settings: ○ Enable SIP Enable ○ Transport

Strany 42 - Polycom, Inc. 35

Integrating Polycom® HDX® Systems with UNIFY® OpenScape® Polycom, Inc. 36 Enter the IP address and port using the following format: <IP_Address&

Strany 43 - To specify H.323 settings:

Integrating Polycom® HDX® Systems with UNIFY® OpenScape® Polycom, Inc. 37 OR ○ In the address bar of your web browser, type in the IP address of

Strany 44 - Polycom, Inc. 37

Integrating Polycom® HDX® Systems with UNIFY® OpenScape® Polycom, Inc. 38 ○ Display H.323 Extension Check this option to enter H.323 extensions s

Strany 45 - Polycom, Inc. 38

Integrating Polycom® HDX® Systems with UNIFY® OpenScape® Polycom, Inc. 39  Use PathNavigator for Multipoint Calls Specify whether multipoint cal

Strany 47

Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® 41 Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® This

Strany 48 - RealPresence

Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® Polycom, Inc. 42 OR  In the address bar of your web browser, type in the IP

Strany 49 - Polycom, Inc. 42

Polycom, Inc. 4 Configure Polycom VVX 1500 SIP Settings ...

Strany 50 - Polycom, Inc. 43

Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® Polycom, Inc. 43

Strany 51 - Polycom, Inc. 44

Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® Polycom, Inc. 44 Note: Changes to These Settings Require and Cause a System

Strany 52 - Polycom, Inc. 45

Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® Polycom, Inc. 45  Subnet Mask This field displays the subnet mask currently

Strany 53 - Polycom, Inc. 46

Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® Polycom, Inc. 46  This LAN option applies only to IPv4 environments and is a

Strany 54 - To specify SIP Settings:

Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® Polycom, Inc. 47 To specify SIP Settings: 1 In the address bar of your web

Strany 55

Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® Polycom, Inc. 48  UDP Provides best-effort transport via UDP for SIP signal

Strany 56 - Polycom, Inc. 49

Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® Polycom, Inc. 49 The IP network screen displays the H.323 settings, as shown n

Strany 57 - Polycom, Inc. 50

Integrate Polycom® RealPresence® Group Systems with UNIFY OpenScape® Polycom, Inc. 50 ● Current Gatekeeper IP Address This field is not configura

Strany 58 - UNIFY OpenScape

Integrate Polycom RMX Systems with UNIFY OpenScape 51 Integrate Polycom RMX Systems with UNIFY OpenScape This chapter shows you how to configure

Strany 59 - Set Mandatory System Flags

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 52 Set Mandatory System Flags Next, you need to set mandatory system flags. To

Strany 60 -  SEND_SRTP_MKI NO

Polycom, Inc. 5 Conventions Used in Polycom Guides Polycom guides contains graphical elements and a few typographic conventions. Familiarizing your

Strany 61 - Polycom, Inc. 54

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 53  MULTIPLE_SERVICES YES This setting enables network separation and is only re

Strany 62 - Polycom, Inc. 55

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 54 You can create a private network the first time you power up the RealPresence Co

Strany 63 - Polycom, Inc. 56

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 55 2 In the IP Network Services screen, choose Management Network, shown next.

Strany 64 - Polycom, Inc. 57

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 56 The IP Network Services screen displays, shown next. 3 Modify the following f

Strany 65 - Polycom, Inc. 58

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 57  Shelf Management IP Address Enter an IPv4 or IPv6 IP address for the RealPre

Strany 66 - Polycom, Inc. 59

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 58  Static Routes IPv4 Only Table The system uses Static Routes to search other

Strany 67 - Server (RMX) IP Settings

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 59  MCU Host Name Enter the name of the MCU on the network. The default name is

Strany 68 - Polycom, Inc. 61

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 60 Admin Tip: Configuring RealPresence Collaboration Server (RMX) 1500/4000 and Re

Strany 69 - Polycom, Inc. 62

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 61 2 In the IP Network Services screen, choose Default, shown next. Note that Def

Strany 70 - Server (RMX) Routers

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 62 The Default Properties screen displays the default network service settings. 3

Strany 71 - 1 Click the Gatekeeper Tab

Polycom® Unified Communications Deployment Guide for UNIFY® OpenScape® Environments 3725-62124-004 Rev B Polycom, Inc. 6 Typographic Conventions A

Strany 72 - Polycom, Inc. 65

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 63  Signaling Host IP Address Enter the address you want IP endpoints to use whe

Strany 73 - Configure Ports

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 64 With the exception of IP Network Type, the field definitions of the Routers tab

Strany 74 - To configure ports:

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 65 The Gatekeeper settings display, as shown next. 2 Modify the following fields:

Strany 75 - Configure QoS Settings

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 66  MCU Prefix in Gatekeeper Enter the number that the Network Service registers

Strany 76 - Polycom, Inc. 69

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 67 To configure ports: 1 Click Ports. The Ports settings display, shown next. 2

Strany 77 - Configure the SIP Servers

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 68  TCP Port from_to_ These fields display the default settings for port numbers

Strany 78 - Polycom, Inc. 71

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 69 Admin Tip: Routers Must Support QoS The routers must support QoS in order for

Strany 79 - Polycom, Inc. 72

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 70  Precedence This is the default mode and is capable of providing priority ser

Strany 80 - Polycom, Inc. 73

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 71 The SIP Servers settings display, shown next. Note: You can use Unicode encod

Strany 81 - Configure Security Settings

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 72  H.323 For an H.323-only Network Service.  SIP For a SIP-only Network Ser

Strany 82 - Polycom, Inc. 75

Get Started 1 Get Started This partner solution guide explains how to integrate UNIFY® OpenScape® Video V7 with Polycom® Unified Communication

Strany 83 - Modify Ethernet Settings

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 73  SIP Servers You can use one or more primary or alternate servers.  Serve

Strany 84 - Polycom, Inc. 77

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 74 Server IP Address or Name Enter the SIP IP address or Fully Qualified Domain N

Strany 85 - Polycom, Inc. 78

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 75 The Security settings display, shown next. 2 Modify the following fields:  A

Strany 86 - Monitor the IP Network

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 76 Modify Ethernet Settings When using the RealPresence Collaboration Server (RMX)

Strany 87 - Polycom, Inc. 80

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 77

Strany 88 - Polycom, Inc. 81

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 78 The Ethernet Settings dialog displays. Note: The RTM LAN port on the RealPres

Strany 89 - Polycom, Inc. 82

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 79 Monitor the IP Network The Signaling Monitor is the RealPresence Collaboration

Strany 90 - IPv6 Guidelines

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 80 The RMX CS IP tab displays. The RMX CS IP screen displays the following setting

Strany 91 - Polycom, Inc. 84

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 81 3 Click H.323. The H.323 settings display.  Connection State The state of

Strany 92 - Polycom, Inc. 85

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 82  IP Address The gatekeeper’s IP address. 4 Click SIP Servers. The SIP Ser

Strany 93 - Polycom, Inc. 86

Get Started Polycom, Inc. 2 Required Solution Hardware To begin setting up UNIFY OpenScape Video for integration with Polycom products, you need the

Strany 94

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 83 To Use IPv6 Network Addresses for RealPresence Collaboration Server (RMX)Interna

Strany 95 - Polycom, Inc. 88

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 84  IP Security (IPSec) Protocols are not supported. View Licensing and System In

Strany 96 - Polycom, Inc. 89

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 85 The System Information screen displays the following information:  Total Numb

Strany 97

Integrate Polycom RMX Systems with UNIFY OpenScape Polycom, Inc. 86  Telepresence Mode The field value indicates whether the system is licensed t

Strany 98 - Settings

Integrate Polycom® VVX® Phones with UNIFY® OpenScape® 87 Integrate Polycom® VVX® Phones with UNIFY® OpenScape® This chapter provides an overvie

Strany 99 - Polycom, Inc. 92

Integrate Polycom® VVX® Phones with UNIFY® OpenScape® Polycom, Inc. 88 The settings for that line display, shown next. 4 Configure the following v

Strany 100 -  TLS port 5061

Integrate Polycom® VVX® Phones with UNIFY® OpenScape® Polycom, Inc. 89  Authentication  Authentication User ID Enter the digest authentication

Strany 102 - Polycom, Inc. 95

Integrate Polycom® DMATM Systems with UNIFY® OpenScape® 91 Integrate Polycom® DMATM Systems with UNIFY® OpenScape® This chapter provides an over

Strany 103 - Get Help

Integrate Polycom® DMATM Systems with UNIFY® OpenScape® Polycom, Inc. 92 The DMA Signaling Configuration screen displays.

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